pearson-220-1001-220-1002-schmidt-complete
Complete A+ Guide to IT Hardware & Software (1001/1002)
Prepare for the CompTIA A+ (1001/1002) exams. Master core IT skills, update your resume, and land a job with a globally recognized certification.
- Practice in 135 Hands-On Labs — nothing to install
- 21 Interactive Lessons and 419 topics mapped to the official exam objectives
- 676 Practice Test Questions and 2 Full Length Tests
Intermediate Self-paced · 1 year access 4.6/5 (221 Reviews)
135 Hands-On LiveLabs
Practice real IT tasks in guided environments.
- Real environments
- Auto-graded
- No installation
01 / Skills you'll get
What you will be able to do
Every expert was once a beginner! We all dream of landing that first tech job, fixing real issues, and feeling confident in our skills. But the overwhelming technical terms, devices, and systems stop us before we even begin.
The good news? This CompTIA A+ (1001/1002) course makes everything approachable, with hands-on labs and bite-sized lessons that guide you through each topic. No prior experience needed.
Here’s what our course focuses on:
- Baseline security topics to crucial operational procedures
- Disaster prevention
- Recovery, scripting essentials
Think of yourself as a self-taught tech enthusiast tinkering with computers in their free time. They go through trial-and-error, break things, fix them again, and learn in the process. This course works in the same way; it’s built to teach you by doing.
- Foundations of IT & Certification Essentials: Understand the course structure, features & how it aligns with the CompTIA+ (1001/1002) exam objectives.
- Core Hardware Components & Connectivity: Master the various internal & external ports, network cabling, integrated motherboard ports & wireless connectivity.
- Networking & Internet Technologies: Explore the modern types, mobile connectivity, as well as the fundamentals of virtualization & cloud computing concepts.
- Operating Systems & Scripting: Learn the command prompt basics, essential commands, PowerShell introduction, script file types, environment variables, syntax & basic script programming constructs. Also, get an insight on popular OS types, basic Windows usage, file/folder management, control panel utilities, & windows recovery.
- Security & Operational Procedures: Cover security policies, end-user education, protecting local/network resources, permissions, internet security, NAT/PAT, VPN, wireless security & incident reporting.
Target Career Roles
- Support Specialist
- Field Service Technician
- Desktop Support Analyst
- Help Desk Tier 2 Support
02 / Lessons & labs
See exactly what you will learn and practice
Lessons
21 Interactive Lessons · 419 topics01 Introduction 4 topics +
- What's New in the Eighth Edition?
- Organization of the Text
- Features of This Course
- CompTIA A+ Exam Objectives
02 Introduction to the World of IT 12 topics · 2 LiveLab +
- Who Needs This Course?
- Technician Qualities
- Breaking into IT with the CompTIA A+ Certification
- Basic Skills for This Course
- Types of Computers
- Basic Computer Hardware
- Mice and Keyboards
- Common Peripherals
- 1s and 0s
- Safety Notes
- Lesson Summary
- Activities
2 LiveLab in this lesson — see the labs panel →
03 Connectivity 16 topics +
- Introduction to Connectivity
- External Connectivity
- Mouse and Keyboard Ports
- Video Ports
- Multipurpose Ports
- Audio Ports
- eSATA Ports
- Network Ports
- Modem and Serial Ports
- Network Cabling
- Integrated Motherboard Ports
- Getting to Know Ports
- Wireless Connectivity for Input Devices
- Soft Skills: Using Appropriate Titles
- Lesson Summary
- Activities
04 On the Motherboard 30 topics · 14 LiveLab +
- Introduction to the Motherboard
- Processor Overview
- Processor Basics
- Speeding Up Processor Operations Overview
- Cache
- Clocking
- Threading Technology
- Connecting to the Processor
- Multicore Processors
- Graphics Processing Unit (GPU)
- Introduction to Virtualization
- Intel Processors
- AMD Processors
- CPU Sockets
- Processor Cooling
- Installing a Processor
- Upgrading Processors
- Overclocking Processors
- Installing CPU Thermal Solutions
- Expansion Slots
- PCI (Peripheral Component Interconnect)
- AGP (Accelerated Graphics Port)
- PCIe (Peripheral Component Interconnect Express)
- Chipsets
- Types of Motherboards
- Upgrading and Replacing Motherboards
- Motherboard Troubleshooting
- Soft Skills: Active Listening
- Lesson Summary
- Activities
14 LiveLab in this lesson — see the labs panel →
05 Introduction to Configuration 20 topics · 2 LiveLab +
- Configuration Overview
- BIOS Overview
- The Setup Program
- Flash BIOS
- BIOS/UEFI Configuration Settings
- CMOS Memory
- Motherboard Battery
- Firmware Updates: Flashing the BIOS/UEFI
- Clearing CMOS
- Other Configuration Parameters
- Hardware Configuration Overview
- Installing a USB Device
- Installing an eSATA Card
- Installing a Network Interface Card
- Video Overview
- Video Cards
- Troubleshooting Configurations
- Soft Skills: A Good Technician Practice: Changing Only One Thing At A Time
- Lesson Summary
- Activities
2 LiveLab in this lesson — see the labs panel →
06 Disassembly and Power 15 topics · 5 LiveLab +
- Disassembly Overview
- Electrostatic Discharge (ESD)
- Electromagnetic Interference (EMI)
- Tools
- Disassembly
- Reassembly
- Preventive Maintenance
- Basic Electronics Overview
- Power Supply Overview
- Replacing or Upgrading a Power Supply
- Power Protection
- Symptoms of Power Supply Problems
- Soft Skills: Written Communications Skills
- Lesson Summary
- Activities
5 LiveLab in this lesson — see the labs panel →
07 Memory 13 topics · 2 LiveLab +
- Memory Overview
- Memory Physical Packaging
- Planning a Memory Installation
- Installing Memory Overview
- Adding More Cache/RAM
- Windows Disk Caching
- Monitoring Memory Usage in Windows
- Older Applications in Windows
- Troubleshooting Memory Problems
- Flash Memory
- Soft Skills: Teamwork
- Lesson Summary
- Activities
2 LiveLab in this lesson — see the labs panel →
08 Storage Devices 22 topics · 6 LiveLab +
- Storage Devices Overview
- Hard Drive Overview
- Solid State Drive (SSD) Overview
- Hard Drive Interfaces Overview
- M.2 and NVMe
- PATA, SATA, and SAS Connectivity
- Storage Device Configuration Overview
- System BIOS/UEFI Configuration for Hard Drives
- Hard Drive Preparation Overview
- Windows Disk Management
- Fault Tolerance
- Removable Drive Storage
- Windows Storage Spaces
- Disk Caching/Virtual Memory
- Troubleshooting Storage Devices Overview
- Troubleshooting New Storage Device Installation
- Troubleshooting Previously Installed Storage Devices
- RAID Issues
- SSD Issues
- Soft Skills: Phone Skills
- Lesson Summary
- Activities
6 LiveLab in this lesson — see the labs panel →
09 Multimedia Devices 17 topics · 3 LiveLab +
- Multimedia Devices Overview
- Optical Drive Overview
- Optical Drive Installation
- Troubleshooting Optical Drive Issues
- Introduction to Audio
- Installing Sound Cards
- Sound Cards Using Windows
- Speakers
- Troubleshooting Sound Problems
- Scanners
- KVMs
- Projectors
- Video Recording
- Installing and Configuring Other Peripheral Devices
- Soft Skills: Attitude
- Lesson Summary
- Activities
3 LiveLab in this lesson — see the labs panel →
10 Printers 28 topics · 3 LiveLab +
- Printers Overview
- Printer Ports
- Categories of Printers
- Impact Printers
- Inkjet Printers
- Laser Printers
- Thermal Printers
- 3D Printers
- Paper
- Virtual Printing
- Refilling Cartridges, Re-inking Ribbons, and Recycling Cartridges
- Upgrading Printers
- Printer Maintenance
- USB Printer Installation
- Installing a Local Printer
- Printers in the Windows Environment
- Printers in the macOS Environment
- Printing Device Sharing
- Cloud Printing
- General Printer Troubleshooting
- USB-Attached Printer Troubleshooting
- Windows Printer Troubleshooting
- Impact Printer Troubleshooting
- Inkjet Printer Troubleshooting
- Laser Printer Troubleshooting
- Soft Skills: Work Ethics
- Lesson Summary
- Activities
3 LiveLab in this lesson — see the labs panel →
11 Mobile Devices 20 topics · 7 LiveLab +
- Mobile Device Overview
- Using Mobile Devices
- Cell Phones
- Mobile Apps
- Mobile Device Wired Connectivity
- Mobile Device Wireless Connectivity
- Mobile Device Email Configuration
- Mobile Device Synchronization and Backup
- Other Mobile Software Tools
- Laptops Overview
- Laptop Hardware
- Laptop Power
- Laptop Repairs Overview
- Laptop Display
- Mobile Device Security
- Mobile Device Travel and Storage
- Mobile Device Troubleshooting Overview
- Soft Skills: A Word About Appearance
- Lesson Summary
- Activities
7 LiveLab in this lesson — see the labs panel →
12 Computer Design and Troubleshooting Review 18 topics +
- Design Overview
- Computer System Design
- Motherboard and Associated Component Design
- Power Supply and Case Design
- Storage Subsystem Design
- Audio Subsystem Design
- Display Subsystem Design
- Troubleshooting Overview
- Step 1. Identify the Problem
- Step 2. Establish a Theory of Probable Cause (Question the Obvious)
- Step 3. Test the Theory to Determine the Cause
- Step 4. Establish a Plan of Action to Resolve the Problem and Implement the Solution
- Step 5. Verify Full System Functionality and, if Applicable, Implement Preventive Measures
- Step 6. Document Findings, Actions, and Outcomes
- Sample Troubleshooting Flowcharts
- Soft Skills: Dealing With Irate Customers
- Lesson Summary
- Activities
13 Internet Connectivity, Virtualization, and Cloud Technologies 19 topics · 5 LiveLab +
- Internet Connectivity Overview
- Dial-up Overview
- Serial Communication Overview
- Configuring Traditional Serial Devices
- 56 kbps Modems
- Digital Modems and ISDN
- VoIP
- Cable Modems
- xDSL Modems
- Satellite Modems
- Modem Preventive Maintenance
- Mobile Connectivity Overview
- Virtualization Basics
- Cloud Computing
- Web Browsers
- Basic Web Browser Issues
- Soft Skills: Mentoring
- Lesson Summary
- Activities
5 LiveLab in this lesson — see the labs panel →
14 Networking 42 topics · 23 LiveLab +
- Networking Overview
- Attaching to Different Types of Networks
- Network Topologies
- Network Media Overview
- Copper Media
- Protecting Your Network and Cable Investment
- Ethernet Concepts
- Ethernet over Power
- The OSI Model
- The TCP/IP Model
- Network Addressing
- More IPv4 Addressing
- Wireless Networks Overview
- Wireless Network Standards
- Bluetooth
- Wireless Network Components
- Wireless Network Design
- Antenna Basics
- End-User Device Configuration Overview
- Adding a Computer to a Windows Domain
- Configuring an End-User Device: Addressing
- Wireless NIC-Specific Settings
- Advanced NIC Properties
- NIC Configuration When Using Virtualization
- Thin or Thick Client Installation Overview
- Wireless AP/Router Basic Configuration
- WWAN Cellular Configuration
- IoT and Smart Devices
- Network Troubleshooting
- Troubleshooting Cable and DSL Modems
- Network Printers
- Network Printer Troubleshooting
- Network Servers
- Embedded and Legacy Systems
- Network Terminology
- The TCP/IP Model in Action
- Using the Network and Sharing Center Section of the Control Panel
- Introduction to Shared Folders
- Network Connectivity
- Soft Skills: Being Proactive
- Lesson Summary
- Activities
23 LiveLab in this lesson — see the labs panel →
15 Introduction to Operating Systems 30 topics · 21 LiveLab +
- Operating Systems Overview
- User Interaction with Operating Systems
- Overview of Popular Operating Systems
- 32-bit vs. 64-bit Operating Systems
- Windows 7/8/8.1/10 Versions
- Workstation Operating Systems
- Operating Systems for Mobile Devices
- End-of-Life Concerns
- Update Concerns
- Compatibility Concerns
- Corporate Operating System Needs
- Basic Windows Usage Overview
- Shortcuts and Tiles
- Windows 7 Desktop Components
- Windows Desktop/Start Screen Components
- Windows 10 Desktop Components
- Interactions Within a Window
- Managing Windows Files and Folders
- Searches and Indexing
- Attributes, Compression, and Encryption
- Introduction to Windows Control Panel Utilities
- Determining the Windows Version
- Windows Registry
- Editing the Windows Registry
- Backing Up Data
- Recovering the Windows OS
- WinRE
- Soft Skills: Staying Current
- Lesson Summary
- Activities
21 LiveLab in this lesson — see the labs panel →
16 Introduction to Scripting 29 topics +
- Scripting Overview
- Command Prompt Overview
- Command Prompt Basics
- Moving Around from a Command Prompt
- The md and rd Commands
- Two Useful Commands: del and type
- Copying Files
- The attrib Command
- Why Learn Commands?
- PowerShell
- Other Commands You Should Look Over
- Command Format
- Introduction to Scripting
- Script File Types
- Environment Variables
- Script Syntax
- Introduction to Script Programming
- Variables
- Data Types
- Examples of Using Variables
- Comments
- Basic Script Constructs
- Decisions: The Selection Structure
- Compound Conditions and Logical Operators
- Loops: The Repetition Structure
- A Brief Look at VBScript and PowerShell
- Soft Skills: Changing Perspective When Troubleshooting
- Lesson Summary
- Activities
17 Advanced Windows 39 topics · 14 LiveLab +
- Advanced Windows Overview
- Preinstallation of Windows
- Installation/Upgrade of Windows
- Corporate Windows Deployment
- Verifying the Installation
- Troubleshooting a Windows Installation
- Reloading Windows
- Windows Updates
- Backing Up the Windows Registry and Data
- Configuring Windows Overview
- Configuring Windows
- Adding Devices
- Installing/Removing Software
- Computer Management Console
- System Tools
- User Account Management
- Managing Storage
- Managing Services and Applications
- Data Sources (ODBC)
- Print Management Console
- Overview of the Windows Boot Process
- Speeding Up the Windows Boot Process
- Troubleshooting the Windows Boot Process
- Black Screen/Video Issues
- Recovery Console
- Advanced Boot Options/Startup Settings Menu
- System Configuration Utility
- Task Manager
- Troubleshooting a Service That Does Not Start
- Slow Boot
- Troubleshooting Windows Network Settings
- Windows Reboots
- Shutdown Problems
- Power Options
- Supporting Windows Computers Remotely
- Preventive Maintenance for Your Operating System
- Soft Skills: Avoiding Burnout
- Lesson Summary
- Activities
14 LiveLab in this lesson — see the labs panel →
18 macOS and Linux Operating Systems 13 topics · 6 LiveLab +
- Introduction to macOS
- Navigating the User Interface
- Basic System Usage, Updates, and Backups
- Management and Troubleshooting Tools
- Utilities
- Introduction to Linux
- Navigating the User Interface
- Basic System Usage, Updates, and Backups
- Command-Line Interface
- macOS and Linux Best Practices
- Soft Skills: Be Humble
- Lesson Summary
- Activities
6 LiveLab in this lesson — see the labs panel →
19 Computer and Network Security 21 topics · 21 LiveLab +
- Security Overview
- Security Policy
- Physical Security
- Logical Security
- End-User Education
- Protecting Access to Local and Network Resources
- Permissions
- Folder Options
- Protecting the Operating System and Data
- Internet Security
- Parental Controls
- NAT/PAT
- VPN Configuration
- Remote Access to Network Devices
- Internet Appliances
- Wireless Network Security Overview
- Security Incident Reporting
- A Final Word About Security
- Soft Skills: Building Customer Trust
- Lesson Summary
- Activities
21 LiveLab in this lesson — see the labs panel →
20 Operational Procedures 10 topics · 1 LiveLab +
- Operational Procedures Overview
- Adverse Power Conditions
- Surge Protectors
- Line Conditioners
- Battery Backup
- IT Documentation
- Change Management
- Soft Skills: Communication Skills
- Lesson Summary
- Activities
1 LiveLab in this lesson — see the labs panel →
21 Appendix A: Subnetting Basics 1 topics +
- Exercises
Hands-On Labs Our edge
135 LiveLabs- Adding a Keyboard Layout
- Configuring Mouse Settings
- Installing Motherboard Components
- Installing a PCI Sound Card
- Identifying a PCI-Bus Slot
- Viewing the Processor Information
- Enabling Hardware Virtualization
- Identifying a CPU Socket
- Providing Cooling and Ventilation to a Motherboard
- Installing a processor
- Installing Expansion Cards on a Motherboard
- Installing a NIC
- Supplying Power to a SATA Drive
- Installing Firewire Cards
- Installing an Optical Drive and a PCI Sound Card
- Installing a USB 3.0 PCI Express Card (2.0 x4)
- Connecting the Hub with Different Devices Using USB Cables
- Changing the Resolution Setting
- Assembling Computer Components
- Replacing the Power Supply
- Installing SMPS and Connecting it to the Motherboard
- Replacing the Battery of a Smartphone and Inserting a Memory Card
- Using a UPS to Power the Computer Components and Ensure the Network Connectivity
- Installing Memory Modules
- Verifying RAM Usage
- Connecting the Motherboard to the Internal Hard Drive
- Accessing BIOS Setup in Windows 10
- Converting a FAT32 Partition to NTFS
- Viewing the Status of a Disk
- Inserting a Pen Drive into the USB Port
- Removing a Pen Drive from a Computer
- Inserting a CD on a Laptop
- Copying Files to a Disc Using File Explorer
- Connecting Speakers to a Computer
- Installing a Printer
- Inserting Ink Cartridges into a Printer
- Connecting a USB Printer to a Computer
- Removing an Account from Android
- Configuring an Email in Android
- Viewing the iOS Version of an iPhone
- Setting Up a VPN in Android
- Turning on Airplane Mode of an iPhone
- Installing Laptop Components
- Locking an iPhone with a Password
- Connecting the Cable Modem to Access Internet
- Installing Ubuntu
- Installing Windows 10
- Using OneDrive
- Configuring OneDrive
- Configuring an IPv4 address
- Configuring an IPv6 address
- Installing a DHCP Server
- Assigning Different Classes of IP Address
- Scanning using Wireshark
- Connecting a Workstation to the LAN and Configuring IPv4 Properties
- Connecting Systems to the Internet Through a Firewall Router
- Connecting a Router to the Laptop
- Using the nbtstat command
- Using the netstat Command
- Using the nslookup Command
- Using the ping Command
- Tracing Route Using Tracert
- Joining Workgroups or Domains
- Changing Network Locations
- Managing Offline Files
- Sharing a Printer
- Sharing Folders
- Using the net Command
- Creating a Dial-up Connection
- Connecting to a Remote Computer using a Remote Desktop Connection
- Creating a Remote Access VPN Connection
- Configuring a Proxy Server
- Executing the Basic Commands through a ps1 File
- Creating Variables
- Creating a Loop in PowerShell
- Creating and Running a ps1 File
- Enabling BranchCache
- Implementing EFS File Sharing
- Displaying Windows Versions
- Adding an MMC snap-in
- Displaying Windows PowerShell snap-ins
- Creating a Restore Point
- Using Task View
- Using Windows Event Viewer
- Configuring Screensavers
- Securing User Accounts
- Creating a New User
- Using BitLocker
- Disabling AutoPlay
- Using a Symmetric Encryption Algorithm
- Using an Asymmetric Encryption Algorithm
- Observing the Control Panel options in different views
- Uninstalling a Program
- Enabling a Device Driver
- Disabling a Device Driver
- Setting Automatic Windows Update
- Configuring Computer Management Services
- Editing a Drive Letter
- Mounting a Drive to a Folder
- Converting a Basic Disk to a Dynamic Disk
- Creating a Swap Partition
- Disabling a Service
- Setting Up a Boot Device Priority
- Using MSConfig
- Using Task Manager to Start an Application
- Configuring a Power Plan
- Configuring the Screen Resolution Setting
- Listing Files in a Directory
- Verifying the Working Directory
- Working with Directories
- Performing a Text Search
- Using Basic Linux Commands
- Entering Commands at the Command-line
- Using Windows Security
- Reviewing the Top 10 OWASP Attacks
- Conducting a DoS Attack using Smurf Attack
- Performing a MITM Attack
- Conducting IP Spoofing
- Identifying Virus Threats
- Configuring an Audit Group Policy
- Configuring an Account Password Policy
- Managing NTFS Permissions
- Stopping Permissions Inheritance
- Propagating Permissions
- Removing a Credential
- Backing up Files
- Restoring Files
- Configuring Windows Defender Firewall
- Performing Network Address Translation (NAT)
- Configuring VLANs
- Configuring a Router
- Configuring Port Security on an Access Port
- Examining an Intrusion Detection Policy
- Configuring SSH in a Router
- Setting Up a Surge Protected Computer System
03 / Exam details
Complete A+ Guide to IT Hardware & Software (1001/1002) Details
Become a certified CompTIA A+ professional with the Complete A+ Guide to IT Hardware and Software course and lab. The lab provides a virtual environment for users to explore and learn. The CompTIA A+ training course and lab cover CompTIA A+ exam objectives and provide skills to work with mobile devices, networking technology, hardware, installing and configuring operating systems, expanded security, software troubleshooting, and more.
- 220-1001: 675
- 220-1002: 700
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Official Voucher · Fast delivery · Retake bundle available04 / Reviews
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05 / FAQs
Questions before you start
Who should take this course? +
Is this course enough to pass the CompTIA A+ exam?+
Are self-paced learning options available?+
What are the prerequisites for this exam?+
What is the exam registration fee?+
Where do I take the exam?+
What is the format of the exam?+
How many questions are asked in the exam?+
What is the duration of the exam?+
What is the passing score?+
- 220-1001: 675
- 220-1002: 700
(on a scale of 100-900)
What is the exam's retake policy?+
In the event that you fail your first attempt at passing the A+ examination, CompTIA's retake policies are:
- CompTIA does not require a waiting period between the first and second attempt to pass such examination. However, if you need a third or subsequent attempt to pass the examination, you shall be required to wait for a period of at least 14 calendar days from the date of your last attempt before you can retake the exam.
- If a candidate has passed an exam, he/she cannot take it again without prior consent from CompTIA.
- A test result found to be in violation of the retake policy will not be processed, which will result in no credit awarded for the test taken. Repeat violators will be banned from participation in the CompTIA Certification Program.
- Candidates must pay the exam price each time they attempt the exam. CompTIA does not offer free re-tests or discounts on retakes.
What is the validity of the certification?+
Where can I find more information about this exam?+
Become an IT Expert. Grab Your 1001/1002+ Guide!
From basics to advanced Troubleshooting, master the IT hardware & software with our complete A+ (1001/1002) prep test guide.
- 1 year of full access
- 135 LiveLab included
- Certificate of completion
No credit card required