220-1002
CompTIA A+ (220-1002)
Create new career opportunities by being CompTIA A+ certified with the CompTIA A+ (220-1002) course and lab. The lab is versatile and delivers a hands-on experience, replacing expensive physical labs. The CompTIA A+ study guide completely covers the CompTIA A+ exam objectives and offers a hands-on learning experience in areas such as operating systems, security, software troubleshooting, operational procedures, and so on.
- Practice in 70 Hands-On Labs — nothing to install
- 13 Interactive Lessons and 76 topics mapped to the official exam objectives
- 530 Practice Test Questions and 3 Full Length Tests
Intermediate Self-paced · 1 year access 4.4/5 (228 Reviews)
70 Hands-On LiveLabs
Practice real IT tasks in guided environments.
- Real environments
- Auto-graded
- No installation
13Interactive Lessons
76Topics
70LiveLab
530Practice Test Questions
57Videos
135Flashcards
63Glossary of terms
01 / Skills you'll get
What you will be able to do
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No credit card required
CompTIA A+ 220-1002 exam is an internationally acknowledged industry standard for establishing an IT career. CompTIA A+ Core Series 220-1001 and 220-1002 is the latest updated version of the 901 and 902 exams. It is required for the candidates to pass both the 220-1001 and 220-1002 exams to earn CompTIA A+ Core Series certification. The 220-1002 exam validates candidates' expertise in installing and configuring operating systems, expanding security, software troubleshooting, and operational procedures.
Target Career Roles
- Support Specialist
- Field Service Technician
- Desktop Support Analyst
- Help Desk Tier 2 Support
02 / Lessons & labs
See exactly what you will learn and practice
Lessons
13 Interactive Lessons · 76 topics01 Introduction 3 topics +
- What Is A+ Certification?
- What Does This Course Cover?
- The CompTIA A+ Exam Objectives
02 Operating System Basics 4 topics · 17 LiveLab +
- Understanding Operating Systems
- Preparing for the Exam
- Summary
- Exam Essentials
17 LiveLab in this lesson — see the labs panel →
03 Operating System Administration 5 topics · 14 LiveLab +
- Interacting with Operating Systems
- Administrative Tools
- Disk Management
- Summary
- Exam Essentials
14 LiveLab in this lesson — see the labs panel →
04 Working with Windows 10 7 topics · 11 LiveLab +
- Introduction to Windows 10
- Installing Windows 10
- Booting the Windows 10 Operating System
- Windows Applications
- Networking in Windows 10
- Summary
- Exam Essentials
11 LiveLab in this lesson — see the labs panel →
05 Working with Windows 8/8.1 5 topics +
- Windows Editions
- Installing Windows 8
- Windows 8 Boot Methods
- Summary
- Exam Essentials
06 Working with Windows 7 9 topics +
- Windows 7 Editions
- Installing Windows 7
- Booting the Windows 7 Operating System
- Windows 7 Features
- Windows 7 Administrative Tools
- Windows 7 Control Panel Utilities
- Networking and Windows 7
- Summary
- Exam Essentials
07 Working with macOS and Linux 6 topics · 5 LiveLab +
- Best Practices
- Tools
- Features
- Basic Linux Commands
- Summary
- Exam Essentials
5 LiveLab in this lesson — see the labs panel →
08 Scripting and Remote Access 4 topics +
- Scripting
- Remote Access
- Summary
- Exam Essentials
09 Security Concepts 11 topics · 8 LiveLab +
- Physical Security Concepts
- Logical Security
- Network Policies
- Common Security Threats
- Common Software Threats
- Mitigating Software Threats
- Destruction and Disposal Methods
- Securing a SOHO Network (Wireless)
- Securing a SOHO Network (Wired)
- Summary
- Exam Essentials
8 LiveLab in this lesson — see the labs panel →
10 Securing Operating Systems 5 topics · 10 LiveLab +
- Workstation Security Best Practices
- Working with Windows OS Security Settings
- Mobile Device Security
- Summary
- Exam Essentials
10 LiveLab in this lesson — see the labs panel →
11 Troubleshooting Operating Systems and Security 7 topics · 1 LiveLab +
- Troubleshooting Microsoft Windows OS Problems
- Troubleshooting Security Issues
- Best Practices for Malware Removal
- Troubleshooting Mobile Issues
- Troubleshooting Mobile Security Issues
- Summary
- Exam Essentials
1 LiveLab in this lesson — see the labs panel →
12 Documentation and Professionalism 5 topics · 2 LiveLab +
- Documentation and Change Management
- Disaster Prevention and Recovery
- Demonstrating Professionalism
- Summary
- Exam Essentials
2 LiveLab in this lesson — see the labs panel →
13 Safety and Environmental Concerns 5 topics · 2 LiveLab +
- Understanding Safety Procedures
- Understanding Environmental Controls
- Understanding Policies, Licensing, and Privacy
- Summary
- Exam Essentials
2 LiveLab in this lesson — see the labs panel →
Hands-On Labs Our edge
70 LiveLabs- Adding an MMC snap-in
- Displaying Windows PowerShell snap-ins
- Creating a Restore Point
- Using Task View
- Enabling BranchCache
- Implementing EFS File Sharing
- Using Windows Event Viewer
- Disabling a Service
- Configuring Computer Management Services
- Using MSConfig
- Using Task Manager to Start an Application
- Configuring Windows Defender Firewall
- Setting Automatic Windows Update
- Creating a Loop in PowerShell
- Creating and Running a ps1 File
- Creating Variables
- Executing the Basic Commands through a ps1 File
- Uninstalling a Program
- Entering Commands at the Command-line
- Observing the Control Panel options in different views
- Using the nbtstat command
- Using the netstat Command
- Using the nslookup Command
- Using the ping Command
- Tracing Route Using Tracert
- Mounting a Drive to a Folder
- Managing NTFS Permissions
- Converting a FAT32 Partition to NTFS
- Converting a Basic Disk to a Dynamic Disk
- Viewing the Status of a Disk
- Editing a Drive Letter
- Displaying Windows Versions
- Joining Workgroups or Domains
- Changing Network Locations
- Managing Offline Files
- Sharing a Printer
- Sharing Folders
- Using the net Command
- Creating a Dial-up Connection
- Connecting to a Remote Computer using a Remote Desktop Connection
- Creating a Remote Access VPN Connection
- Configuring a Proxy Server
- Using Basic Linux Commands
- Listing Files in a Directory
- Verifying the Working Directory
- Working with Directories
- Performing a Text Search
- Using a Symmetric Encryption Algorithm
- Using an Asymmetric Encryption Algorithm
- Identifying Virus Threats
- Reviewing the Top 10 OWASP Attacks
- Conducting a DoS Attack using Smurf Attack
- Performing a MITM Attack
- Conducting IP Spoofing
- Using Windows Security
- Stopping Permissions Inheritance
- Propagating Permissions
- Removing a Credential
- Configuring an Audit Group Policy
- Configuring an Account Password Policy
- Disabling AutoPlay
- Configuring Screensavers
- Securing User Accounts
- Creating a New User
- Using BitLocker
- Locking an iPhone with a Password
- Backing up Files
- Restoring Files
- Setting Up a Surge Protected Computer System
- Using a UPS to Power the Computer Components and Ensure the Network Connectivity
Labs run in your browser — nothing to install.
03 / Exam details
CompTIA A+ (220-1002) Details
Create new career opportunities by being CompTIA A+ certified with the CompTIA A+ (220-1002) course and lab. The lab is versatile and delivers a hands-on experience, replacing expensive physical labs. The CompTIA A+ study guide completely covers the CompTIA A+ exam objectives and offers a hands-on learning experience in areas such as operating systems, security, software troubleshooting, operational procedures, and so on.
Questions
90
(per exam)
Duration
90 minutes
(per exam)
Passing Score
700
(on a scale of 900)
Exam Fee
USD 232
(per exam)
Delivered by
Pearson VUE
(in-person or online)
Question Format
Multiple choice questions (single and multiple response),...
single/multiple choice, performance-based
Practice Tests
530 Practice Questions
(mapped to official exam objectives)
Certification
220-1002
CompTIA credential
Ready to take the exam?
Add your official 220-1002 exam voucher to your order.
Official Voucher · Fast delivery · Retake bundle available
Exam voucher is sold separately and not included with standard course.
04 / FAQs
Questions before you start
What are the prerequisites for this exam?+
CompTIA recommends 9 to 12 months hands-on experience in the lab or field.
What is the exam registration fee?+
USD 232
Where do I take the exam?+
What is the format of the exam?+
Multiple choice questions (single and multiple response), drag and drops, and performance-based questions
How many questions are asked in the exam?+
The exam contains 90 questions.
What is the duration of the exam?+
90 minutes
What is the passing score?+
700
(on a scale of 100-900)
What is the exam's retake policy?+
In the event that you fail your first attempt at passing the A+ examination, CompTIA's retake policies are:
- If a candidate has passed an exam, he/she cannot take it again without prior consent from CompTIA.
- Candidates must pay the exam price each time they attempt the exam. CompTIA does not offer free re-tests or discounts on retakes.
- A test result found to be in violation of the retake policy will not be processed, which will result in no credit awarded for the test taken. Repeat violators will be banned from participation in the CompTIA Certification Program.
- CompTIA does not require a waiting period between the first and second attempt to pass such examination. However, if you need a third or subsequent attempt to pass the examination, you shall be required to wait for a period of at least 14 calendar days from the date of your last attempt before you can retake the exam.
What is the validity of the certification?+
CompTIA A+ certification expires after three years from the date of issue, after which the certification holder will need to renew their certification via CompTIA's Continuing Education Program.
Where can I find more information about this exam?+
Keep going
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05 / Free youtube resources
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Prepare for CompTIA A+ (220-1002)
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- 1 year of full access
- 70 LiveLab included
- Certificate of completion
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